OKC VeloCity | Help Wanted: SYNQ3 Restaurant Solutions seeing huge bump in service

Help Wanted: SYNQ3 Restaurant Solutions seeing huge bump in service

By Molly Fleming / Economy / April 16, 2020

With COVID-19 mandates pushing restaurants to off-premise dining only, SYNQ3 Restaurant Solutions needs more ordering specialists to help process the 200% increase in takeout orders. The company works with dozens of national chains, including Chipotle Mexican Grill, Red Robin, P.F. Chang's and McAlister's Deli. 

SYNQ3 Restaurant Solutions is a restaurant technology and innovations company that synchronizes people, process and technology to enhance ordering, improve guest experiences, and increase restaurant sales and profits. Recently reaching $5 billion in restaurant transactions processed, SYNQ3 has been helping restaurants increase average checks, improve up-sell, enhance order-processing and provide better customer service both on the phone and on location for several years. SYNQ3 works with more than 30 top restaurant brands servicing thousands of locations nationwide.

Along with supporting restaurants’ takeout efforts, SYNQ3 is also helping furloughed restaurant employees secure jobs; a critical pursuit as 5 to 7 million restaurant workers could be out of a job in the next three months, according to a recent National Restaurant Association press release. With calls more than tripled, SYNQ3 is looking to hire more ordering specialists to assist their automated, artificial intelligence solution and to take carryout and delivery orders.

“Since opening their Oklahoma City branch, we have maintained a great partnership with SYNQ3,” said Roy Williams, president and CEO of the Greater Oklahoma City Chamber. “They provide flexible, at-home work for many Oklahoma residents, and we’re delighted to support them as they continue to provide jobs despite the unprecedented challenges of today’s job market.”

As a primarily telecommute workforce, SYNQ3’s employees have been able to continue working despite the COVID-19 outbreak. SYNQ3 provides a flexible working environment that allows employees to work from home or inside their facilities. Before the COVID-19 outbreak, more than 80% of the workforce was telecommuting. To apply for a job, visit SYNQ3.com/careers

Currently, SYNQ3’s entire workforce of nearly 1,000 employees are working from home. SYNQ3 began making the move to telecommute work in 2017 from their headquarters in Colorado Springs. In 2018, they opened their first remote branch in Oklahoma City. The OKC branch provides an office for new-employee onboarding; however, all Oklahoma-based employees work from home.


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